Under this policy, passengers traveling by train for medical treatment at the second branches of Bach Mai Hospital or Viet Duc Friendship Hospital are eligible for a 40% discount on their train tickets. This offer applies exclusively to the patient and does not extend to accompanying persons. Each passenger is entitled to only one discount, the highest one available, and this offer cannot be combined with other promotions. The policy applies to train tickets for journeys to or from Phu Ly Station, on services that include a scheduled stop at this station.
To qualify for the discount, passengers must present documentation confirming their medical visit or treatment at one of the aforementioned hospitals. Acceptable documents include: an appointment notice; a formal hospital transfer or referral letter (bearing an official red stamp); a hospital discharge summary; or other official documentation verifying the medical visit or treatment.
These documents must clearly state the patient’s information, the name of the medical facility, the dates of the medical visit or treatment, and include a valid verification from the healthcare provider (which may be in the form of a QR code or another authentication method). The discount applies to travel occurring within a window starting 10 days before the scheduled appointment and ending 10 days after the conclusion of the medical visit, treatment, or inpatient care, as specified in the documentation provided by the medical facility.
Passengers must purchase tickets in person at railway stations (this offer does not apply to online purchases or bookings made through ticket agents) and present documentation verifying their medical treatment so that station staff can verify eligibility and apply the appropriate discount.
Through this initiative, the railway sector aimed to help alleviate some of the financial burden, facilitate convenient travel, and ease the concerns of patients. This policy served not only as a practical form of support for passengers but also reflects the railway sector’s sense of responsibility, care, and commitment to the community, contributing to the promotion of humanitarian values within its business operations and public service.